Knowledge base

• • Welcome To Apex Trader Funding (Tip click on section headings to see more FAQ's)

    • Who is Apex Trader Funding?
    • What Does Apex Offer?
    • Do You Have An Affiliate Program?
    • Why Would You Choose Apex Trader Funding?
    • What Do Our Evaluation Accounts Offer?
    • What Do our Funded Accounts Offer?

  • Videos Tips and Trouble Shooting Tutorials-click to see more FAQ's

    • I forgot to use the Coupon Code- what can I do?
    • ERROR: Only Admins Can Place Trades- what does this mean?
    • Connection Issues and Troubleshooting
    • How Does The Trailing Threshold Work?
    • How do Payouts Work?
    • How To Reset an Account

  • Affiliate Questions- click to see more FAQ's

    • Do you have an affiliate Program and How Does It Work?

  • Evaluation Account Questions-click to see more FAQ's

    • ERROR: Only Admins Can Place Trades- what does this mean?
    • Why would I want multiple evaluation accounts?
    • What are the rules for evaluations?
    • How does the trailing threshold work?
    • How do I reset my account?
    • Does Sunday count as a trading day?

  • Paid/Funded Account Questions-click to see more FAQ's

    • How do payouts work?
    • What is the Trailing Threshold Max Drawdown?
    • What happens if I fail a Paid Performance Account?
    • How many Paid/Funded Accounts am I allowed to have?
    • Once active, how does a PA account work?
    • What are the monthly fees after getting funded?

  • Other FAQ's-click to see more FAQ's

    • Are there any markets that must be closed earlier than before 4:59 PM ET
    • What is the difference between Static and Full
    • Step One: How To Connect To Rithmic
    • Step Two: How To Setup Keys and Connection In Ninja Trader 8
    • How to install a VM on your windows PC to trade on 2 different funding companies.
    • After failing the funded account, do I keep NinjaTrader license or give it back?

  • Commissions-click to see more FAQ's

    • What Are The Commissions?

  • Billing Questions-click to see more FAQ's

    • I got charged foir renewal why is my balance not reset
    • How does the 30 days billing work? Is it automatic?
    • I forgot to use the Coupon Code- what can I do?
    • How much is the initial fee?
    • What types of payment do you accept?
    • Are there refunds?

  • Important Notices To Be Aware Of-click to see more FAQ's

    • Use our version of RTrader Pro
    • What does the error "Rithmic's order plant guardian has disabled your user id" mean?
    • Limit Up/Down Moves and Erratic Markets (Flash Crashes, etc.)

  • Trouble Shooting Tips-click to see more FAQ's

    • Do I need a windows machine to trade or can i use a Mac
    • My connection is staying yellow longer than 4 minutes in NinjaTrader how do i fix this?
    • I can't access your website. How do i fix this?
    • My Trades are not showing in Rithmic that I place in Ninja
    • I don't see my apex account just a sim account in NinjaTrader
    • I don't see my APEX evaluation account in Ninja Trader, only my SIM account