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Error Messages and How To Fix It

Kha-Yen
  • Updated

 

Please find your error message below and
find the solution/fix next to it.

 

image_2022_12_05T21_43_43_102Z.png This error indicates that your credentials are blank in your connection configuration. Make sure you have followed all the steps from the following article: SETUP INSTRUCTIONS

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Make sure that you have your settings set correctly. You market data in rTrader Pro needs to be OFF and your plug in mode in your Ninja UNCHECKED. 

SETUP INSTRUCTIONS
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After you have verified, that your correct LICENSE KEY is in place and your credentials are correct, proceed to do the following:

Open Ninja, delete your APEX "My Rithmic for NinjaTrader Brokerage" connection under connection configuration, click "Apply" then "OK". Close NT8 and restart. Re-add the APEX connection with your credentials, "apply" then "OK", reboot your machine and restart your NT8.
admin_only.png This means that your account hit the drawdown and has been liquidated. For more information CLICK HERE
OCO.png This means that you have OCO mode enabled and the original OCO order was canceled. Press Control+z on your keyboard to turn off OCO mode, you should see a small green "OCO" icon get disabled when you do this. CLICK HERE
toolkit.png This is an error message about a product from Apexinvesting.com. Please reach out to them HERE
2022-12-05_16-45-03.png Disconnect from your "MY Rithmic for NinjaTrader Brokerage" and reconnect.
2022-12-05_16-43-25.png

There is an error in your custom indicators

CLICK HERE
cancel.png This message is a native error indicating that you have sent too many cancellation requests in quick succession and you must wait 30 seconds before sending any more cancellations or else you will be logged out. Whenever this message occurs, we strongly advise the user to contact their broker about the message because it can indicate that your account needs additional configuration. Otherwise, you will likely continue to experience this behavior and risk getting locked out of your account.
route.png Uninstall NinjaTrader 8 and reinstall the newest version: CLICK HERE 
IB_logon_failed.png Restart your NinjaTrader8
2022-12-05_16-41-51.png Close your application, reboot your machine and restart NinjaTrader 8
mceclip0.png Disconnect from your "MY Rithmic for NinjaTrader Brokerage" and reconnect.
mceclip1.png If you are a Mac user running Parallels, You will need to install NT8 8.0.26.1 version instead of 8.0.27.0
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You will need to uncheck liquidate only option in your rtrader dashboard (right click on the account in trader dashboard and turn OFF enable liquidate only (Trader)

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mceclip1.png You have the TIF (Time in Force) set to GTD (Good 'Til Date) without inputting a date. Either enter a date, select GTC or Day for the TIF
mceclip0.png This means that your are trading an expired contract. Check https://www.cmegroup.com/search.html?q=futures for the current contract month for the instrument. To see how to roll your contracts CLICK HERE
mceclip2.png You need to turn your market data OFF. Please CLICK HERE to see the instructions and follow every step as shown
mceclip0.png Locate the folder in the path described. Right click onto folder and UNCHECK "read only". 
Screenshot_Error_Messages.png Close NinjaTrader and navigate to the
Documents\NinjaTrader 8\templates\Risk folder and delete the NinjaTrader Brokerage Default.xml file.

Then start NinjaTrader again to resolve your first issue.

Visit this page for information regarding OneDrive and Ninjatrader.
CLICK HERE 
This error mean that you do not have any active Tradovate accounts
Your Tradovate account on Ninja has hit the drawdown and needs to be reset

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