Error Messages and How To Fix It
Please find your error message below and
find the solution/fix next to it.
This error indicates that your credentials are blank in your connection configuration. Make sure you have followed all the steps from the following article: |
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Make sure that you have your settings set correctly. You market data in rTrader Pro needs to be OFF and your plug in mode in your Ninja UNCHECKED. |
After you have verified, that your correct LICENSE KEY is in place and your credentials are correct, proceed to do the following: Open Ninja, delete your APEX "My Rithmic for NinjaTrader Brokerage" connection under connection configuration, click "Apply" then "OK". Close NT8 and restart. Re-add the APEX connection with your credentials, "apply" then "OK", reboot your machine and restart your NT8. |
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This means that your account hit the drawdown and has been liquidated. For more information CLICK HERE | |
This means that you have OCO mode enabled and the original OCO order was canceled. Press Control+z on your keyboard to turn off OCO mode, you should see a small green "OCO" icon get disabled when you do this. CLICK HERE | |
This is an error message about a product from Apexinvesting.com. Please reach out to them HERE | |
Disconnect from your "MY Rithmic for NinjaTrader Brokerage" and reconnect. | |
There is an error in your custom indicators |
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This message is a native error indicating that you have sent too many cancellation requests in quick succession and you must wait 30 seconds before sending any more cancellations or else you will be logged out. Whenever this message occurs, we strongly advise the user to contact their broker about the message because it can indicate that your account needs additional configuration. Otherwise, you will likely continue to experience this behavior and risk getting locked out of your account. | |
Uninstall NinjaTrader 8 and reinstall the newest version: CLICK HERE | |
Restart your NinjaTrader8 | |
Close your application, reboot your machine and restart NinjaTrader 8 | |
Disconnect from your "MY Rithmic for NinjaTrader Brokerage" and reconnect. | |
If you are a Mac user running Parallels, You will need to install NT8 8.0.26.1 version instead of 8.0.27.0 | |
You will need to uncheck liquidate only option in your rtrader dashboard (right click on the account in trader dashboard and turn OFF enable liquidate only (Trader) |
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You have the TIF (Time in Force) set to GTD (Good 'Til Date) without inputting a date. Either enter a date, select GTC or Day for the TIF | |
This means that your are trading an expired contract. Check https://www.cmegroup.com/search.html?q=futures for the current contract month for the instrument. To see how to roll your contracts CLICK HERE | |
You need to turn your market data OFF. Please CLICK HERE to see the instructions and follow every step as shown | |
Locate the folder in the path described. Right click onto folder and UNCHECK "read only". | |
Close NinjaTrader and navigate to the Documents\NinjaTrader 8\templates\Risk folder and delete the NinjaTrader Brokerage Default.xml file. Then start NinjaTrader again to resolve your first issue. Visit this page for information regarding OneDrive and Ninjatrader. CLICK HERE |
This error mean that you do not have any active Tradovate accounts | |
Your Tradovate account on Ninja has hit the drawdown and needs to be reset | |
The error typically indicates the order is in the process of being changed/filled/cancelled when another action on that order is initiated. An order in the process of a change/fill/cancel cannot be modified until the initial action completes. To prevent the error, wait until the initial action completes regarding this order to begin another action.
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This is not an error - This is a Warning that you see because NinjaTrader has instrument pre-loaded that are not included in your data package. Those instruments are not tradable in our accounts and would be shown with delayed data Tradovate Instruments
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