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Error Messages and How To Fix It

Kha-Yen
  • Updated

 

Please find your error message below and
find the solution/fix next to it.

 

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This error indicates that your credentials are blank in your connection configuration. Make sure you have followed all the steps from the following article:

SETUP INSTRUCTIONS RITHMIC & NINJA

SETUP INSTRUCTIONS TRADOVATE & NINJA

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Make sure that you have your settings set correctly. You market data in rTrader Pro needs to be OFF and your plug in mode in your Ninja UNCHECKED. 

SETUP INSTRUCTIONS
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After you have verified, that your correct LICENSE KEY is in place and your credentials are correct, proceed to do the following:

Open Ninja, delete your APEX "My Rithmic for NinjaTrader Brokerage" connection under connection configuration, click "Apply" then "OK". Close NT8 and restart. Re-add the APEX connection with your credentials, "apply" then "OK", reboot your machine and restart your NT8.
admin_only.png This means that your account hit the drawdown and has been liquidated. For more information CLICK HERE
OCO.png This means that you have OCO mode enabled and the original OCO order was canceled. Press Control+z on your keyboard to turn off OCO mode, you should see a small green "OCO" icon get disabled when you do this. CLICK HERE
toolkit.png This is an error message about a product from Apexinvesting.com. Please reach out to them HERE
2022-12-05_16-45-03.png Disconnect from your "MY Rithmic for NinjaTrader Brokerage" and reconnect.
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There is an error in your custom indicators

CLICK HERE
cancel.png This message is a native error indicating that you have sent too many cancellation requests in quick succession and you must wait 30 seconds before sending any more cancellations or else you will be logged out. Whenever this message occurs, we strongly advise the user to contact their broker about the message because it can indicate that your account needs additional configuration. Otherwise, you will likely continue to experience this behavior and risk getting locked out of your account.
route.png Uninstall NinjaTrader 8 and reinstall the newest version: CLICK HERE 
IB_logon_failed.png Restart your NinjaTrader8
2022-12-05_16-41-51.png Close your application, reboot your machine and restart NinjaTrader 8
mceclip0.png Disconnect from your "MY Rithmic for NinjaTrader Brokerage" and reconnect.
mceclip1.png If you are a Mac user running Parallels, You will need to install NT8 8.0.26.1 version instead of 8.0.27.0
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You will need to uncheck liquidate only option in your rtrader dashboard (right click on the account in trader dashboard and turn OFF enable liquidate only (Trader)

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mceclip1.png You have the TIF (Time in Force) set to GTD (Good 'Til Date) without inputting a date. Either enter a date, select GTC or Day for the TIF
mceclip0.png This means that your are trading an expired contract. Check https://www.cmegroup.com/search.html?q=futures for the current contract month for the instrument. To see how to roll your contracts CLICK HERE
mceclip2.png You need to turn your market data OFF. Please CLICK HERE to see the instructions and follow every step as shown
mceclip0.png Locate the folder in the path described. Right click onto folder and UNCHECK "read only". 
Screenshot_Error_Messages.png Close NinjaTrader and navigate to the
Documents\NinjaTrader 8\templates\Risk folder and delete the NinjaTrader Brokerage Default.xml file.

Then start NinjaTrader again to resolve your first issue.

Visit this page for information regarding OneDrive and Ninjatrader.
CLICK HERE 
This error mean that you do not have any active Tradovate accounts
Your Tradovate account on Ninja has hit the drawdown and needs to be reset

The error typically indicates the order is in the process of being changed/filled/cancelled when another action on that order is initiated. An order in the process of a change/fill/cancel cannot be modified until the initial action completes.

To prevent the error, wait until the initial action completes regarding this order to begin another action.

 

This is not an error - This is a Warning that you see because NinjaTrader has instrument pre-loaded that are not included in your data package. Those instruments are not tradable in our accounts and would be shown with delayed data Tradovate Instruments

 
MY Rithmic for NinjaTrader Brokerage: Unable to connect: (6): Raised in : com.omnesy.rapi.Rengine Method : login Error : bad input (Logon failed) You have been logged out because another program has logged in with your credentials and would cause your session count to exceed its maximum My Rithmic for NinjaTradre Brokerage: Disconnect enforced by broker or 2nd login to the same account MY Rithmic for NinjaTrader Brokerage: Please check your account connection paramaters and internet connection. (Logon failed) Order can be placed by administrators only affected order Order can't be submitted The OCO ID cannot be reused This toolkit version has expired. Either update youe Apex Investing toolkit or remove it. Your trading platform won't work properly until you do. Unable to submit order no handle affected Remove failed. You have custom NinjaScript files on your PC that have programming errors. These errors must be resolved before removing a NinjaScript assembly. Send cancels only after 30 secs. More cancels within this period will lead to logoff/disable of this user. Affected order No such route exists. Affected order My Rithmic for NinjaTrader Brokerage: The IB you are trying to connect to is not authorized to use NinjaTrader with Rithmic for NinjaTrader Broker (Logon failed) Unhandled exception: Exception has been thrown by the target of an ivocation. You can't have a zero limit price Unable to connect to DB: unable to open database file Rejected at RMS - Only liquidation trades allowed (user) affected Order Order can't be submitted: You must set a date for TIF=GTD. Affected Order Market not open affected Order Plug-in connect point for historical data (compressed) failed to start Make sure the port is not in use (create error). Auto log failed. Access to path is denied Click ECL during login to create manually Unable to load risk template from file 'NinjaTrader Brokerage Default.xml': System.ArgumentException: An item with the same key has already been added. At System.ThrowHelper.ThrowArgumentException Unhandled exception: The process cannot access the file because it is being used by another process. My NinjaTrader: No accounts were found for this account type. Make sure you've chosen the correct value for Account type in your connection settings. (Logon failed) Your account is currently set to liquidation only due to Auto-liq with no auto unlocking. Please contact the Trade Desk for additional details. Affected Order: Atomic order operation in progress affected Order: 

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