Payout questions

This page will be updated as soon as we have more detailed information

- When should I expect my payout? (Help desk ticket is NOT required as we will update you here on this page) - We are ready to start processing payments shortly, more detailed information later today. 
-Will I be notified when I'm getting this payout that's delayed? (Help desk ticket is NOT required as we will update you here on this page)- Yes, you will be notified by email

- I can't use Wise in my country, what do I need to do?  - (Please send a ticket to the help desk.) - We are prepared to offer an alternative solution. We anticipate providing you with comprehensive details shortly once we have completed the finalization process. 

- Why do I keep getting emails telling me I am missing something? - (Help desk ticket is NOT required) - We are sending that because multiple changes were made to the form and we are urging everybody to double-check that everything is entered correctly. This helps us ensure a smooth transition to the new processor.

- When will I be able to request the next payout since it is between the 15th and the 20th already? (Help desk ticket is NOT required as nothing has changed when it comes to payout requests) - You will be able to request a payout when both requirements are met, account balance AND minimum trading days (since last payout request)