RTrader Pro: Managing Alerts, Access Issues, and Account Configuration
Enhance your trading experience with RTrader Pro by customizing alerts, troubleshooting login issues, and managing your accounts efficiently. Follow the guidelines below to optimize your platform usage.
How to Disable Alerts or Pop-ups in RTrader Pro
Are you being overwhelmed by too many pop-ups or alerts in RTrader Pro? Follow these simple steps to minimize distractions:
- Navigate to Preferences.
- Go to Windows in the top menu.
- Select Preferences from the dropdown.
- Adjust Alert Settings.
- Click on Alerts.
- Check all the boxes to disable unwanted alerts.
- Apply Changes.
- Click Apply to save your settings.
By adjusting these preferences, you can tailor the alert system to better suit your trading needs.
RTrader Pro Platform Walkthrough
For a comprehensive guide on navigating and utilizing the features of RTrader Pro, watch the detailed walkthrough video below:
This video covers essential functionalities, ensuring you make the most out of your trading platform.
Troubleshooting: I Can’t Log in to RTrader!
Encountering login issues with RTrader? Follow these troubleshooting steps to regain access:
-
Use the Correct Version
- Ensure you are using the APEX VERSION of RTrader.
- Delete any other versions of RTrader from your computer.
-
Verify Login Credentials
- Do not use your website login. You must use the RTrader-specific login and password provided to you.
- If you’ve logged in before, double-check for any typos, extra spaces, or other user errors in your username or password.
- Copy and paste your username and password instead of typing them to avoid mistakes.
3. Check Account Status
-
- Visit your members’ area to verify your account’s expiration date.
- If your account has expired with no active accounts, you will need to sign up for a new account.
4. Ensure Profile Accuracy:
-
- Confirm that your address and zip code are correctly entered in your profile. Incorrect information can prevent account creation.
By following these steps, you can resolve most login-related issues efficiently.
Removing Canceled Accounts from Your Rithmic Dashboard
Managing your accounts is crucial for maintaining a streamlined trading environment. Follow these steps to remove canceled accounts from Rithmic Dashboard and NinjaTrader:
-
Access Member Dashboard:
- Log in to your member dashboard on the Apex Trader Funding website.
-
Locate the Account:
- Find the account you wish to remove from both Rithmic and your trading platform. The account must be canceled for it to be removed from Rithmic.
-
Remove the Account:
-
- Click on the “Remove from Rithmic Dashboard” link associated with the account.
-
Important:
- Do not submit a help desk ticket to reverse this action; it cannot be undone.
- Only remove accounts when you are not in an active trade, as RTrader will auto-disconnect.
- This option is only available for already canceled accounts.
-
Reopen RTrader Pro:
- After removal, reopen RTrader Pro to ensure the changes take effect.
Additional Notes:
- Responsibility: It is the trader’s responsibility to use this function only when all accounts are flat.
- Account Inactivity: Removing an account from your Rithmic Dashboard will deactivate it, and you will no longer be able to pass the account into a PA.
- Expiration: Canceled accounts will automatically be removed from your member dashboard on their expiration date, or after 7 days of being in Admin Only - whichever comes first.
By managing your accounts proactively, you can maintain an organized and efficient trading setup.
We are dedicated to providing you with the tools and support necessary to optimize your RTrader Pro experience. If you have any questions or require further assistance, please do not hesitate to submit a help desk ticket.
Comments
0 comments
Article is closed for comments.