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System Status Updates

John
  • Updated

09/14/2022: 1030 Am ET:

We are aware of the reports of these issues and have notified Rithmic. They are looking into the cause right now. We would recommend to not enter more trades until it is confirmed the issue has been resolved. We will post on our Facebook Main page once the issue is resolved and it's ok to trade again.

We will also post any updates under this "System Status Updates" FAQ Section of the website : https://support.apextraderfunding.com/hc/en-us/articles/8829835064219-System-Status-Updates

Also, remember with yesterday's high volatility is always a good thing to make sure you have cleared your NT Cache and have shut down and restarted after day like yesterday to help ensure better efficiency with your platform and systems. We will post an update as soon as issues are resolved. Thank you for your patience

If you are not part of our Facebook group, join here : https://www.facebook.com/groups/apextraderfunding

Due to the high volume in tickets, please respond back if you are experiencing OTHER ISSUES and we will get back with you shortly. We appreciate your patience and understanding

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