I passed my evaluation, but getting rebilled tomorrow
If you have passed your evaluation (reached profit goal and a minimum of 7 trading days), but your rebilling date is the following day, please contact the Help Desk once your PA account has been set up with the account number of the evaluation account that has passed.
Rithmic will verify your passed evaluation account and rebill at the same time, but we can revert the rebilling charges, once confirmed that the account did in fact passed a day prior.
Unfortunately, if you pass on the same day as your rebilling, we will not be able to refund the rebilling charges.
Keep in mind a trading day is 6 PM one day to 4:59 PM the next day.
The system updates overnight and recognizes the previous completed trading day.
For example, after completing 7 Days of trading and passing the Evaluation, the system will recognize this the morning of the 8th day for example and start the process of emailing your the paperwork for the PA Account
You can check your trading days in your member's area under "Account Summary"
NOTE: The stats displayed are from the previous day and the website updates every 24h.