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RITHMIC DOES NOT PROCESS ANY RESETS, PA'S OR NEW ACCOUNTS OVER THE WEEKEND AS RITHMIC DOES A LOT OF BACKEND WORK ON ITS PLATFORM. IF YOU DON'T SEE YOUR NEW ACCOUNT OR YOU CAN'T LOGIN SIMPLY TRY AGAIN AFTER THE MARKET OPENS AT 6PM EST SUNDAY EVENING. ********** ************ DO NOT SUBMIT MULTIPLE TICKETS for the same issue. Doing so will move your ticket to the bottom of the queue *********** DO NOT SUBMIT A TICKET ASKING ABOUT NOT BEING ABLE TO LOGIN, RESETS, OR ANY TYPE OF NEW ACCOUNTS: ******* THE HELP DESK IS NOT FOR QUESTIONS OR GENERAL INFORMATION FOUND IN THE FAQ SECTION OF THE WEBSITE. Be sure that you have searched the FAQ for your question before submitting a ticket. Thank you TICKET RESPONSE TIMES: Currently general inquiries can take up to 48-72 hours for response time. 97% of all questions can be answered right away, immediately in our FAQ. Simply review it or do a search in the bar. Most responses to Help Desk Tickets are links to the FAQ directing you to the answer for your question. It is best to go direct to the FAQ now, to get your answer right away. PAYOUT QUESTIONS: The Help desk does not handle general payout questions. Payout schedules, rules, and requirements are all listed directly in the FAQ here: https://support.apextraderfunding.com/hc/en-us/articles/10403497070363-How-do-payouts-work-Payouts-Withdrawal-Profit-Split-Percentages- ************** Technical Issues, Lags, Delays of your personal trading computer: The Help Desk is not able to assist or make any account adjustments for technical issues, lags, delays, or chart issues. If there is a system wide outage, we alert our traders to that and can address that. If no announcement has been made or a system wide outage, please do not submit a ticket regrading these issues as they are addressed in the FAQ and we will respond to your ticket with this same link below. Please do not submit a ticket for these issues. Please be sure to see the FAQ Section here: https://support.apextraderfunding.com/hc/en-us/sections/4404875168923-Misc-Other-Help-Tips-Tricks-Click-HEADER-to-see-entire-section- ************** Passed my Eval, what is next?: The Helpdesk does not handle these inquiries. Please go directly to the FAQ section that explains this process and the next steps: https://support.apextraderfunding.com/hc/en-us/articles/4407696269851-I-passed-my-evaluation-have-hit-my-profit-target-and-7-days-what-s-next- ************** We are glad you are a part of APEX. Thank you for your understanding. Your Apex Trader Funding Support Team