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Please do not send multiple tickets regarding the same issue. We work on a first come first serve basis and are also assisting other customers. Sending multiple tickets will result in inaccurate information and your ticket going to the back of the queue. Answers to many of the questions can be found on our FAQ page. For any account failure, please refer to the recent orders/trade history window in Rithmic Trader or trade history in Tradovate to see when the account failed. We are glad you are a part of APEX. Thank you for your understanding. Your Apex Trader Funding Support Team