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Trouble Shooting Tips-click to see more FAQ's

  • OneDrive and NinjaTrader 8
  • Market Volatility Advisory - Rithmic
  • How to disable the alert pop ups in rTrader Pro
  • My Data is Lagging How Do I Fix It?
  • Set Auto Liquidation Time by trader
  • How do I add a trailing stop loss to help me manage risk
  • Do I need a windows machine to trade or can i use a Mac
  • My connection is staying yellow longer than 4 minutes in NinjaTrader how do I fix this?
  • I can't access your website. How do i fix this?
  • My Trades are not showing in Rithmic that I place in Ninja
  • I don't see my apex account just a sim account in NinjaTrader
  • I don't see my APEX evaluation account in Ninja Trader, only my SIM account
  • How do I know if my computer is fast enough for trading?
  • I need to close a trade but can't. Help me please!
  • Where can I get NinjaTrader and other platform support?
  • My account is missing in Rtrader...
  • I can't place a trade
  • I'm getting the messsage only admins can place trades. What does this mean?
  • I can't login to RTrader.
  • I can't login to ApexTraderFunding.com
  • I don't know how to add commissions to my platform.
  • I cannot login to my platform, (i.e., NinjaTrader) with my credentials.
  • How to measure lag?

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